High School Musical Jr Sweatshirt (Adult)

🧼 Top Tips for Washing DTF Printed Clothing

1. Wash Inside Out

Turning your garments inside out protects the printed area from direct friction with other items in the wash. This helps preserve the vibrancy of the design and prevents abrasion.

2. Use Cold or Warm Water (30°C Max)

Stick to a gentle wash cycle at low temperatures. Excessive heat can weaken the adhesive used in DTF transfers, so avoid hot washes.

3. Use Mild Detergents

Harsh chemicals or bleach-based detergents can damage both fabric and print. Choose a non-abrasive, colour-safe detergent to keep everything in top condition.

4. Avoid Fabric Softeners

While fabric softeners can be great for regular clothes, they can affect the bond between the print and fabric. Skip them for DTF printed garments.

5. Air Dry Where Possible

Tumble dryers generate high heat, which can break down the print’s adhesive. Hang your garments to dry naturally, out of direct sunlight, for best results.

1. General Returns

• We want you to be happy with your order. If you are not satisfied with non-customised garments, you may return them within 14 days of delivery.

• Items must be unworn, unwashed, and in original packaging to be eligible for a refund or exchange.

2. Customised Garments

• Please note that garments customised with logos, names, or bespoke printing/embroidery cannot be returned or exchanged unless faulty.

• We strongly recommend checking size guides and artwork proofs carefully before placing customised orders.

3. Faulty or Damaged Goods

• If your item arrives faulty, damaged, or incorrect, please notify us within 5 working days of delivery.

• Once confirmed, we will arrange a replacement, repair, or refund at no extra cost.

4. Return Process

• To request a return, please contact our team at [insert email/phone] with your order number and reason for return.

• We will provide return instructions. Items should not be sent back without contacting us first.

• Unless faulty, customers are responsible for return shipping costs.

5. Refunds & Exchanges

• Refunds will be processed using the original payment method within 7–10 working days of us receiving the returned items.

• Exchanges will be dispatched once the returned goods have been received and checked.

6. Exceptions
We cannot accept returns for:

• Customised or personalised garments (unless faulty).

• Items returned after the 14-day period.

• Garments that are not in resalable condition (worn, washed, or damaged after delivery).

1. Delivery Options & Costs

• Standard delivery charges are calculated at checkout based on order size, weight, and destination.

• Express delivery may be available on request — please contact us before placing your order if you require faster turnaround.

• Large or bulk orders may be subject to additional shipping costs, which we will confirm before dispatch.

2. Lead Times

• For non-customised garments, orders are usually dispatched within 3–5 working days.

• For customised garments (e.g. printed or embroidered items), lead times vary depending on order size and complexity. Typical turnaround is 7–14 working days from artwork approval.

• We will confirm expected delivery times when you place your order.

3. Dispatch & Tracking

• Once your order has been dispatched, you will receive a confirmation email with tracking information (where available).

• Deliveries are made Monday–Friday (excluding public holidays).

4. Delivery Locations

• We currently deliver across the UK.

• International shipping may be available on request — please contact us for details before ordering.

5. Missed Deliveries & Redelivery

• If you are not available when delivery is attempted, the courier will leave a card or notification with instructions to rearrange delivery.

• Additional delivery attempts may incur extra charges if the courier is unable to deliver after multiple attempts.

6. Responsibility

• Risk of loss or damage passes to you once the goods have been delivered to the address provided at checkout.

• Please check your delivery details carefully when ordering, as we cannot be held responsible for parcels delivered to an incorrect address provided by the customer.